Your customer support
Everything between the booking and the trip: the confirmation, the reminder to pay the balance, the answers to the questions every customer asks, and the review afterwards.
Irini · Operations
Booking confirmations and payment reminders send themselves.
Each customer gets the booking confirmation, and a reminder before each payment that is due. When a customer replies, the email comes to your own address. Payment reminders can also go by text message, and a customer can stop them by replying STOP.
- FAQs for every trip, drafted for you
- Every customer and every booking, in one place
FAQs for every trip, drafted for you
minhOS drafts the questions customers ask about a trip, with their answers, from the trip page. You check them, and they show on the trip page before anyone has to ask.
Every customer and every booking, in one place
Each customer has a record with their bookings. From a booking you can send a reminder, give more time to pay, or refund. Every email that went out is in a log you can check.
What's next
Questions
Is there a chat on my site?
Not yet. Each trip page shows its FAQs. A chat that answers from them is next.
Does minhOS answer my customers for me?
The routine messages send themselves: confirmations, payment reminders and review requests. When a customer writes to you, the email comes to your own address and you answer it.
Will AI run my business without me?
No. The AI agents do the work you'd do anyway: confirmations, reminders, keeping other marketplaces in sync. Everything else they suggest changes nothing until you confirm it. You decide.